3 Social Media Executives Reveal How to Build a Career in Social

Social media is still a relatively new field, having risen to prominence in the past two decades. As a result, there still isn’t much of a rule book for people who want to pursue it as a career.
Current industry experts like Tom Basgil, Amelia Munday, and Chi Thukra have learned on the job, working their way up the ranks with experimentation and iteration. All three now work at a senior level at companies known for their top-notch social media strategies.
On the hunt for guidance about how to build a career as a social media executive, I interviewed all three. Here is their advice for someone looking to grow in the field.
What is a social media executive?
For too long, many brands and individuals have considered running social media accounts ‘easy’, something that could be handed over to the intern. This couldn’t be more wrong. Managing social media requires the expertise of executives like VPs and Chief Marketing Officers (CMOs) who are dedicated to social media.
You’re not *just* a social media person
You don’t *only* need a minute of someone’s time
You’re not *somewhat* sure what the business needs to do
You’re a subject matter expert in business critical fields of Social Media, PR or Comms.
Own it.
— Jen Hartmann (@jenalyson) July 29, 2021
A social media executive is someone who creates and executes the social media marketing strategy of a company. These individuals also provide strategic direction, manage their social team, and report on quantitative and qualitative metrics vital to their company.
The March 2023 CMO Survey revealed companies spend 17 percent of their marketing budget on social media. Experts predict that figure will increase to 20.3 percent by year-end and 26.4 percent in five years. It’s the responsibility of the social media executive to own this budget and ensure it delivers a significant return on investment.
Social media executive success: focus on business impact
As a social media executive, your core job is to effectively deploy resources to produce results your higher-ups care about.
This mindset shift is crucial because it helps you perform optimally in your role. Plus, if you're a junior social media manager, your ability to drive great business results makes you more valuable and increases your chances of becoming an executive.
Managers and clients care about business impact, says Tom Basgil, Social Media Consultant at Tom Basgil LLC. “How is social media driving the bottom line, increasing revenue, or nurturing leads? The key is to educate stakeholders on what social media can and cannot do.”
The key is to educate stakeholders on what social media can and cannot do
“Organic social is great for top-of-the-funnel brand awareness, while paid can be used to drive leads/sales,” he adds. “For organic, I share impressions, engagements, and share of voice. Paid is focused on conversions, click-through rates, and costs-per-acquisition.”
Besides seeing a return on ad spend (ROAS) for paid ads, Amelia Munday’s managers at Custom Neon where she works …read more
Source:: Buffer Blog