The world has already generated over 79 zettabytes of data—and forecasters say we’ll more than double that by 2025. The best part…
The post Six Warning Signs Visible Only with Call Center Analytics appeared first on The Daily Egg.
Source:: Crazy Egg
By Today’s Eggspert Overflow call center services offer up their own customer service teams to handle incoming calls on another company’s behalf whenever its agents……
By Today’s Eggspert Your business is expanding, which is great. But if you can’t keep up with an increasing number of emails and phone calls,……
By Today’s Eggspert Imagine you call a business’s customer service line with what seems like a simple request, but you get bounced around from agent……
By Today’s Eggspert In the call center world, data is more than numbers; it’s the secret sauce to making smart decisions. Imagine using data to……
By Today’s Eggspert Competition is a natural part of human nature, but it’s not a natural part of call center operations. That said, if you……
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