When implementing an Interactive Voice Response (IVR) system in your bank, you must consider what your customers want—and what they don’t want….
The post What Customers Want (And Certainly Don’t) With IVR Banking appeared first on The Daily Egg.
Source:: Crazy Egg
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By Today’s Eggspert IVR, also known as an interactive voice response system, is a technology used by businesses to communicate with customers through voice and……
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